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TIO B2B: Your Wholesale Portal

TIO B2B is the wholesale portal of Tio Trading Ltd (trading as Tio Fishing). It is acting as a wholesale portal for businesses and traders. When you use TIO B2B, you're interacting with TIO B2B directly for your purchases, even though the platform is powered by Shopify.

Who Can Use TIO B2B?

• New Zealand Businesses: To use TIO B2B services, including Browse the store or making purchases, you must be a registered business in New Zealand. You'll need to provide accurate and complete business information, such as your email, billing, payment, and shipping details.
• Overseas Applicants: If you are a business located outside of New Zealand, you'll need to apply through admin@tiofishing.com to gain access to TIO B2B's services.

Important Considerations for Businesses

As a business user of TIO B2B, here are some key points from the Terms of Service:

• Account Responsibility: You are solely responsible for maintaining the security of your account and all activity that occurs under it. Your account cannot be transferred, sold, assigned, or licensed to another person.
• Product Representation: While TIO B2B makes efforts to accurately display products, the actual appearance (like colors) may vary due to your device settings. TIO B2B doesn't guarantee that products will meet your expectations or exactly match the online depiction. Product descriptions can change without notice, and TIO B2B can discontinue products or limit quantities at its discretion.
• Order Acceptance: Placing an order is an offer to purchase, and TIO B2B reserves the right to accept or decline it for any reason. Your order is only accepted once TIO B2B confirms it and processes your payment. Review your orders carefully, as cancellations may not be possible after acceptance.
• Pricing and Billing: Prices are subject to change without notice, and the price charged will be what's in effect when you place your order. Unless stated otherwise, prices don't include taxes, shipping, handling, or customs charges. You must provide current, complete, and accurate payment and account information, and you confirm you have the authority to use the payment method provided.
• Purchases for Use, Not Resale (Generally): Your purchases are for your own personal or household use and not for commercial resale or export as per the terms. However, given TIO B2B is a wholesale portal, it's important to clarify with TIO B2B directly if this clause refers to onward commercial resale as a core business function for wholesale customers, or if it's preventing broad, unauthorized redistribution outside of typical wholesale activities.
• Shipping and Delivery: TIO B2B is not liable for shipping or delivery delays, as delivery times are estimates only. Once products are transferred to the carrier, the risk of loss passes to you.
• Intellectual Property: All content and features on TIO B2B (like trademarks, text, images) are owned by TIO B2B or its licensors and are protected by intellectual property laws. Your use is for personal, non-commercial purposes only, and you cannot reproduce or distribute materials without prior written consent.
• Third-Party Tools and Links: TIO B2B may provide access to third-party tools and links to third-party websites. Your use of these is at your own risk, and TIO B2B is not responsible for their content or any damages arising from their use.
• Relationship with Shopify: TIO B2B is powered by Shopify, but all sales are directly with TIO B2B. Shopify is not responsible for any aspect of sales between you and TIO B2B.
• Privacy: Your personal information is subject to TIO B2B's Privacy Policy and, due to Shopify's role, also Shopify's Privacy Policy. Information you submit may be shared with Shopify and other third parties.
• Feedback: If you provide feedback, you grant TIO B2B a broad license to use it for any purpose, including commercial use, without obligation for confidentiality or compensation.
• Errors and Omissions: TIO B2B can correct errors, inaccuracies, or omissions on the site, including product descriptions or pricing, even after an order is submitted.
• Prohibited Uses: You can only use the services for lawful purposes and must not engage in any activities that could harm TIO B2B, Shopify, or other users (e.g., transmitting viruses, spamming, collecting personal data of others, or impersonating others). Violation may lead to account suspension or termination.
• Limitation of Liability: To the fullest extent permitted by law, TIO B2B (and Shopify) are not liable for various types of damages, including lost profits or data, arising from your use of the services or products.
• Indemnification: You agree to protect and hold TIO B2B and Shopify harmless from any claims or damages resulting from your breach of the terms, violation of laws, or your use of the services.
• Governing Law: The terms are governed by the laws of the federal and state or territorial courts in the jurisdiction where TIO B2B is headquartered.